Returns
Returns may be accepted for eligible items within 7 days of delivery, provided the product:
- Has not been installed or used.
- Is in its original packaging.
- Includes all accessories and labels.
- Is approved by our team before being returned.
Returns & Refunds
We want you to buy with confidence. If there's an issue with your order, we'll work with you to find the best solution.
Non-Returnable Items
- Installed or used parts.
- Electrical or electronic components.
- Special order or non-stock items.
- Products damaged after delivery.
Some products may be subject to supplier-specific return conditions. Where applicable, these will be communicated before your order is confirmed.
Incorrect or Damaged Items
If you receive the wrong product or your order arrives damaged, please contact us within 48 hours of delivery. We'll review the issue and arrange a replacement or refund where applicable.
Refunds
Once your returned item has been received and inspected, approved refunds will be processed using the original payment method.
Shipping charges are generally non-refundable unless the return was caused by our error.
How to Request a Return
- Contact our support team with your order number.
- We'll confirm whether the item is eligible for return.
- Return the item in its original condition.
- We'll inspect the product and process your replacement or refund.
Need Help?
If you have any questions about a return or refund, our team is here to help.
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